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Powerful strategies for dealing with difficult people and relieving stress effectively...
www.shrinkinabox.com - 2009-02-04
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Shaun Belding, president of Belding Skills Development and CEO of RetailTrack Mystery Shopping Inc. is a popular author and speaker
customer from hell  employee from hell  shaun belding 
www.shaunbelding.com - 2009-02-12
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Speaking in public is the art of positively affecting others—moving them, in other words.
Non-verbal language  powers of persuasion  relations with the media  The art of speaking in public 
www.speaking-in-public.com - 2009-02-06
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On-demand multi-media video training to help customer service professionals handle difficult customers more effectively and resolve complaints without givng the ...
a complaint is a gift  client from hell  customers from hell  difficult client  difficult client seminar  difficult client workshop  difficult customer seminar  difficult customer training  difficult customer workshop  fire your customer  irate customer  nasty customer  rude customer 
www.goldenmethod.com - 2009-02-09
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difficult employee
stress relief techniques
managing stress
coping with stress
stress
stress management
difficult coworker
new employee orientation
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